Legal
Terms of Service

Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using SimplisticNode.com ("the Site") operated by SimplisticNode, a trading name of Simple Communications Limited (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site.


SimplisticNode is a trading name of Simple Communications Limited, a company registered in England and Wales.
Our registered address is Swan Buildings, 20 Swan Street, Manchester, M4 5JW.

1. Introduction

These are the Terms and Conditions of Service (hereinafter, the "Terms") for our platform available at the URL simplisticnode.com (the "Site"), including it's sub-domains and it's mobile optimised versions, along with any products and services offered thereby. These Terms shall supplement our Privacy Policy incorporated herein by reference.


The Site and any provided products and services are proudly delivered by the SimplisticNode team (hereinafter referred all them collectively referred to as "SimplisticNode").


The following terminology applies to our Terms, Policy and other guidelines and agreements indicated by us from time to time: "client", "user". "you" and "your" refers to you, the person user of this Site and in compliance with our terms and conditions.


The words "ourselves", "we", "our" and "us", refers to us, our staff and our parent company. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


All terms hereof refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner for the express purpose of meeting each of our customer's needs in respect of the provision of SimplisticNode's stated Services, in accordance with and subject to prevailing applicable laws for our sale of goods.


Henceforth, by accessing this Site, on behalf of yourself or the entity that you represent, you represent and warrant that you have the right, authority, and capacity to enter into both these Terms and our Policy, in accordance with all applicable laws and regulations.


If you do not agree with any of these Terms, you are prohibited from using or accessing this Site. Please, ensure that you read them thoroughly, because, by using us, you consent to these Terms.

2. Services Offered

SimplisticNode agrees to furnish it's virtual private server (VPS) and game server hosting services functionalities. These and other services and sale packages managed from time to time shall be referred to as the "Services".


Accordingly, SimplisticNode will furnish the Services to: (i) the visitors that browse the Site; (ii) any registered users; and (iii) any other users that have engaged the Services, all subject to the following Terms.


Please ask our team for a custom quotation, and we will be pleased to provide you with all available information, estimated timeframe for delivery, configuration options, and expected cost of Services.

3. Payment Terms

We accept payments via authorised third-party payment processors such as PayPal and Stripe. In order to bill you through a payment account linked to you, and henceforth you hereby authorise us to charge the pertinent fees through your indicated payment processing account. Sensitive financial details are stored only by our payment providers.


Accordingly, SimplisticNode shall not be held responsible for any and all errors, fees and currency conversion fees by our payment processors, and you should review its terms and policies from time to time, which will govern the provision of services to you.

4. Subscription Terms

When you purchase any hosting plan, your subscription is set to automatically renew at the end of your chosen subscription period. You are able to cancel the renewal of your subscription at any time. Cancelling your subscription renewal means that the recurring payments will end, but you will still have access to the Services for the remaining time of your current subscription period.


We do not provide refunds for partial subscription periods or for accidental purchases. We provide refunds upon request for new orders if requested within the first 24 hour period, and specifically no refunds shall be given on subscription payments.


The subscription payment will be billed on a monthly, quarterly, bi-yearly, or yearly basis on the calendar day corresponding with the date of commencement of your paid subscription. If a payment is not successfully settled we may suspend your access to the app or its content until we receive valid payment.

5. Disputes & Chargebacks

All payment charges are final and non-cancelable. If we detect any chargeback or if any payment is not received by us or our payment processors for any reason, you will promptly pay us any and all amounts due to us upon notice. Any failure or inability by us to process any payment hereunder does not relieve you from your payment obligations.


A chargeback is typically caused when a customer disputes a charge that appears on their bank or payment processing statement. A charge-back may result in the reversal of a transaction, with the amount charged back to you. You can be assessed chargebacks for: (i) customer disputes; (ii) unauthorised or improperly authorised transactions; (iii) transactions that do not comply with payment processor network rules or are allegedly unlawful or suspicious; or (iv) any reversals for any reason by our payment processor or the institutions handling the transaction.


When a chargeback is issued, you are immediately liable to SimplisticNode for the full amount of payment of the chargeback, plus any associated fees (including those assessed by our payment processor or the financial institutions handling the transaction).

6. Return Policy

All payment charges are final and non-cancelable. If we detect any chargeback or if any payment is not received by us or our payment processors for any reason, you will promptly pay us any and all amounts due to us upon notice. Any failure or inability by us to process any payment hereunder does not relieve you from your payment obligations (except first 24 hours). Clients are responsible for understanding this policy before making a purchase, and our customer support team is available for any queries. In exceptional cases, refund requests due to service non-performance may be considered at our discretion but are not guaranteed. By using our services and products, clients acknowledge and agree to these terms.

7. Amendments

SimplisticNode reserves the right to modify, amend, suspend, terminate, upgrade, update, or otherwise modify these Terms, the Policy and the Services at any time and without notice. Any changes will be displayed in the Site, and we may notify you by email. Please refer to the last effective date where changes were last undertaken by us. Your use of our Services after the effective date of any update either by an account registration or simple use, thereby indicates your acceptance thereof.

8. Parental Notice

SimplisticNode encourages parents, legal guardians and responsible adults to be actively involved in the safe use of the Internet by children and minors. SimplisticNode does not knowingly provide its Services to persons under the age of eighteen (18). If you are under such age, you may not access SimplisticNode or our Services under any circumstance, even under the direct supervision of your parent or legal guardian.


We reserve the right to request any and all applicable proof of identification and consent proof from our users, at any moment, without prior notice, and at our sole and final discretion. Upon the failure to provide such proof of age, we reserve the right to immediately freeze, block or cancel the account, with no liability.


Users are prohibited from providing SimplisticNode with personally identifiable information of persons under the age of thirteen (13) without the consent of their parents or legal guardians. SimplisticNode does not knowingly collect any kind of information from any person under the age of thirteen (13), and will delete any related information thereto. For more information, please read our Policy.

9. User Privacy

By disclosing any data and personally identifying information to us, you agree to our Policy, including the collection, process, storage and disclosure of such personally identifiable information, including to our affiliates, partners and clients. We will ask for your express consent, including for inclusion into our newsletters, updates, and follow ups. Using SimplisticNode means that you accept our Policy, regardless of whether you are a registered user or not.


We take data protection seriously and comply with all relevant UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO) under registration number XXX. Your personal data is handled securely and used only for legitimate purposes necessary to provide our services. If you have any questions or concerns regarding your data, you can contact our Data Protection Officer by emailing [email protected].

10. Term, Termination

The term hereof shall begin on the date that comes first among: (i) first access to the Site; (ii) your first access or execution of our Services; or (iii) SimplisticNode begins providing its Services to you. The term hereof will automatically end on the earlier date of either your: (i) Platform sub-account deactivation, suspension, freezing or deletion; (ii) access termination or revocation for our Services; (iii) SimplisticNode's termination of these Terms, at its sole and final discretion; (iv) the termination date indicated by SimplisticNode to you from time to time; or (v) SimplisticNode's decision to make the Site or the Services no longer available for use, at its sole and final discretion.

11. Termination for Cause by SimplisticNode

These Terms, along with any and all licenses granted hereof may or will automatically terminate if you breach any of the terms and conditions contained herein. Upon termination for breach, your rights to use our Site, our Services and any information provided or generated thereby shall cease and you shall not be entitled to any compensation, credit, remedy or refund of any nature.

12. Service Guarantee

SimplisticNode shall make all commercially reasonable efforts to ensure that any interface or integration onto the Platforms as part of the Services will operate as per the service level agreement applicable to your VPS, usually 99.95% uptime commitment. Accordingly, you agree that SimplisticNode cannot be held liable for any failures in the operation of the interface or integration resulting from downtimes, failure or unavailability of the VPS. If an issue arises with regard to the effective operation of an interface or integration regarding the VPS, SimplisticNode will use its commercially reasonable efforts to resolve the issue, with no guarantee on timely effort, resources applied, effort invested or any results obtained, if any.

Last updated Friday 31st January 2025.